DELIVERY
We are delighted to offer free standard shipping on all orders over 375 Euros, automatically applied at check out.
We deliver worldwide using a fully insured and traceable service by DHL, UPS or TNT. The exact delivery time may vary depending on your delivery address. We are able to ship your items faster using an express shipment for an additional charge. Please contact us before or immediately after placing your order if you require express delivery and we will provide you with a non-committal quote.
SHIPPING COSTS
Find our shipping charges here based on your destination:
DOMESTIC - 6.95 EUR
Germany
EUR 1 - 9.95 EUR
Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Spain, Sweden
EUR 2 - 12.95 EUR
Albania, Andorra, Belarus, Bosnia Herzegovina, Bulgaria, Canary Islands, Channel Islands, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldavia, Montenegro, Norway, Poland, Romania, Portugal, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Ukraine, Vatican City
WORLD - 14.95 EUR
Incl. all other destinations outside Europe.
TRACKING YOUR ORDER
All orders are sent via track & trace service. If nobody is home to receive the package, your order may be returned to the carrier's local depot and instructions will be left regarding redelivery. For a delivery update, please refer to the delivery carrier's website detailed in your order confirmation (DHL.de, UPS.com or TNT.com) and enter the tracking reference provided on the dispatch confirmation email.
IMPORT DUTIES
If you are based outside of Europe, you may have to pay import duties. When your delivery reaches the country of your destination, import duties and taxes are levied and payment to our carrier is necessary to release your order from customs. We are unable to advise on rates, as they vary according to the country. Please consult your local postal service for more information.
CANCELLATION OR CHANGE OF ORDER
If you wish to cancel or amend your order, please contact us immediately after placing your order via customercare@celine-marie.com. It is possible to add additional items to your order provided it has not been dispatched yet.